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The Learning Institute

The Learning Institute

Improvement Practitioner (Level 4)

Improvement Practitioners use a blend of project management, change management, as well as Lean and Six Sigma principles to identify and lead the delivery of change within their organisation.

Who is this apprenticeship for? 

Apprentices will need to be employees in a new role, or taking on new responsibilities that are related to improvement activity within their organisation.

They will gain valuable knowledge, skills and behaviours in a specific job role through a wide mix of learning in the workplace, formal off-the-job training and the opportunity to practise new skills in a real work environment.

Course delivery 

This apprenticeship is typically delivered over 14 months (excluding End Point Assessment).

Following an introduction to the apprenticeship, teaching and coaching sessions will typically take place on a fortnightly basis (e.g late afternoon/early evening). Depending on the cohort, this could be conducted live online or face-to-face at one of our delivery venues.

Where a larger number of apprentices are from the same employer, local arrangements can be made for a delivery venue.

Course content 

The apprenticeship will provide opportunities to learn and practice the knowledge, skills and behaviors (KSBs) identified in the apprenticeship standard, enabling apprentices to:

  • Identify potential opportunities, diagnose issues, propose solutions and implement changes and controls
  • Coach teams and share best practice
  • Manage small project teams, ensuring motivation and momentum, and be responsible for their success

As part of the apprenticeship, the apprentice will lead a smaller project and/or play a key supporting role in a larger programme, tackling issues that may require swift problem-solving, or re-occurring challenges that require in-depth analysis and the implementation of a range of effective and sustainable countermeasures. They are the focal point for all stakeholders and responsible for communication throughout a project. 


The assessment for this apprenticeship is made up of three elements:

  • Multiple choice examination – to assess knowledge elements of the standard
  • Project report, presentation & questioning – to holistically assess knowledge, skills and behaviours (KSBs) in the standard
  • Professional discussion underpinned by log – to holistically assess KSBs across the standard.

Off-the-job training 

In accordance with Education and Skills Funding Agency (ESFA) guidance, an apprentice must be given 20% of their paid working hours for off-the-job training.  Off-the-job training is defined as an activity where learning is taking place that is:

  • Directly relevant to the apprenticeship standard or framework
  • Teaching new knowledge, skills and behaviours
  • Taking place within the apprentice’s normal paid working hours (excluding overtime)
  • If it’s English or maths, is above level 2.

For this apprenticeship, off-the-job training could include:

  • Exploring the improvement processes within the work place
  • Leading and managing improvement projects
  • Coaching staff involved in improvement activities
  • Conducting improvement activities

Eligibility criteria 

Either before or during the apprenticeship, apprentices will be required to achieve level 2 qualifications in English and mathematics prior to taking the end point assessment.


This apprenticeship costs £6,000.  It can be funded through the apprenticeship levy

Want to know more?  |  Request a call

01726 891807